Welcome to our bi-weekly recap of the weeks’ best articles surrounding collaboration.
This is an interesting article about how NASA and FEMA are using video conferencing, specifically for virtual events. It also touches on the mobile and BYOD policy that they are rolling out, along with the resulting benefits of using these video collaboration tools.
An analysis around the three most common challenges surrounding video conferencing in contact centers. Specifically, the technology, HR, and legal issues are concerns for organizations implementing video conferencing. It does state however, that the far reaching benefits outweigh those challenges for most companies.
Mobile video conferencing is on the rise and many companies are adopting mobile strategies within their collaboration environment to account for this increase. Companies are looking at mobile collaboration as an affordable way to expand video within their organization.
This explains where and how dedicated video conferencing can be a better choice for most companies when compared to a free, open, web based option like Skype. The benefits include improved quality, multi-point collaboration, and a professional image among other more advanced technical advantages.
This article is around some of the challenges surrounding the Stay in Place, Cut the Waste Act. The bill looks to shave as much as 50% from government travel expenses by mandating video conferencing and other collaboration tools. Some of the arguments against this bill include the legal obligation to use video and if that is going too far. The article also touches on the need to ensure that government networks are both secure and robust if implementing such widespread usage of video collaboration, which could come with a significant price tag.