Canadian airline WestJet used video conferencing to plan a “Christmas Miracle” for 250 of its passengers this holiday season. They set up Santa chat boxes in terminals at Hamilton and Toronto airports and when passengers scanned their boarding pass they were connected via video conference to Santa Claus. From there, they rattled off their wish list ranging anywhere from socks and underwear to a big screen TV. When their flights took off, WestJet volunteers in Calgary worked with Best Buy and CrossIron Mills to gather the gifts.

Watch the heartwarming video below as these passengers get the shock of their lives when their Christmas wishes come true.