Author Archives: Adam Kaiser

Polycom Doubles Down on the Future

October 9th, 2012 | Posted by Adam Kaiser in Industry News | Polycom - (0 Comments)

Yesterday Polycom held a press event at NASDAQ to announce a bevy of products and offerings. This event was the culmination of several years of R&D and the announcements signaled Polycom’s strategic direction for the next several years. Specifically, the announcements surrounded room and personal based video conferencing systems, as well as, new software based solutions and cloud offerings. Specific announcements included:

Move to SVC
Polycom is moving to an open source version of SVC (Scalable Video Coding).  What is particular interesting about this is not only is Polycom gaining the feature benefits of SVC (1080p60, bandwidth scalability, etc), they are also offering up their SVC implementation free to the marketplace. Microsoft has already started working this into their next version of Lync (2013).

New Room Systems
The RealPresence Group Series is a new collection of room based video conferencing endpoints designed for the middle market. These solutions feature the new Polycom UX (User Experience) which is a redesigned interface for the systems that is shared across the entire product line. The new interface makes it easier to schedule and use the systems. In addition, these solutions will offer the SVC codec out of the box.

New Desktop Solution
The RealPresence Desktop solution is Polycom’s software based endpoint supporting both Windows and Mac based operating systems. This solution combines the best of Polycom’s m100 software and CMA managed solution into a single client. The application can run independent or as a part of Polycom’s management tools, enabling infinite scalability. In addition, this app has been enabled with the new SVC codec.

Updated Mobile Solution
Polycom’s RealPresence Mobile is being upgraded to version 2.0. This new release (for both Android and iOS Devices) brings several new features including SmartPairing (the ability for the device to control room systems as well as seamlessly transfer video calls from one device to another), as well as, support for SVC, the new interface introduced in the rest of Polycom’s offerings and compatibility with Polycom’s new Access Director software.

RealPresence Access Director
Access Director is Polycom’s new solution for enabling video within and beyond your firewall.
From Polycom: “RealPresence® Access Director™ is a software-based edge server that enables users within and beyond the firewall to securely access video services—whether at home, in the office, or on the go.”

RealPresence Collaboration Servers
Polycom introduced several key enhancements to their MCU (multipoint control unit) product line that enables SVC, 1080p60, and many other options. In addition, the 800s, Virtual Edition is designed to run purely as a software based solution on industry standard X86 processors.  This opens up an entire new world of virtualized delivery options.

RealPresence CloudAXIS Suite
CloudAXIS brings Polycom’s solution for enabling video connectivity between business level solutions and consumer applications such as Skype and Google Video Chat. The solution is built around a web browser that enables participants to join video calls with nothing more than a webcam. CloudAXIS interfaces with Skype and Google “buddy” lists allowing for easy drag and drop call setup. A user can simply grab a Skype friend, a business connection on a standards based video system, and a Google contact, drag them onto the screen and a call is immediately launched. Polycom is offering this solution to their partners who can then offer a cloud based, subscription model to sell to their customers.

Whew! There was a lot announced yesterday and there is a lot more to come. Over the next week few weeks we will focus on the different solutions, the benefits they offer and how they can impact organizations.

Last week Telework Exchange released “Fly Me to Your Room: Government Video Conferencing Collaboration Report.” This report outlined the benefits of video conferencing and telecommuting that can be realized by the federal government. In the report, the authors interviewed 128 Federal employees in an attempt to understand the value of video within the government.

As a prelude to this report, President Obama issued Executive Order 13589 in November of last year that promoted “efficient spending” and one of the key areas mention was Government travel. What’s truly amazing about this is that the federal government spent $15 billion on travel in 2011. So clearly, reducing travel spend is of top priority!

From the executive order:

“To ensure efficient travel spending, agencies are encouraged to devise strategic alternatives to Government travel, including local or technological alternatives, such as teleconferencing and video conferencing.”

In addition to the potential travel costs savings, the report reveals time savings and productivity time recovered. Respondents reported that video conferencing saves them an average of 3.5 hours of work time a week. In addition, “if just half of Federal government works used video conferencing, the government could save $8 billion annually in productivity costs.”

The numbers are truly astounding. While the government is a huge bureaucracy, even the smallest of organizations can realize a savings when implementing video conferencing.

To read the entire report, click here.

Additional Resources
The Traveler’s Guide to Video Conferencing – Webinar Recording

Why Unify Your Communications?

September 24th, 2012 | Posted by Adam Kaiser in Unified Communications - (0 Comments)

With all the buzz around unified communications including new product releases, features, acquisitions and more, it’s easy to forget the why of UC and how it can benefit an organization. In this series of posts we will examine some of the key areas of UC and what the business benefit can be. For part one click here.

Now that we have examined what some of the key features of UC solutions are, it’s important to understand who are the major players in the market and what solutions they offer. While many of these solutions have been on the market for some time; others are new and constantly evolving.

Microsoft
Microsoft has been providing UC solutions in some form for over ten years. Microsoft’s Exchange platform (which powers around 65% of corporate email systems) has had messaging capabilities since the early versions. In 2003, Microsoft released Office Communications Server which has since evolved into Microsoft Lync. Lync has shown strong growth and interest from customers, and Microsoft recently announced that the Lync business unit has seen 40%+ growth. The solution offers what you would expect from a UC platform: presence, instant messaging, screen sharing and conferencing, video, voice, and more. In addition, Lync integrates closely with Outlook and Exchange to allow for unified messaging. Essentially email, voicemail, chat, and other communications all live within your Outlook desktop.

As part of Microsoft’s video strategy, Lync is heavily integrated with the Polycom video conferencing portfolio. From the Lync client, a user can seamlessly connect to a Polycom video system or join a multi-party conference via a Polycom bridge.

Cisco
Cisco has been offering unified communications solutions for quite some time. Jabber is the most recent and robust UC offering and integrates technology from WebEx, its voice products, Cisco Unified Presence and more. As with other offerings in the marketplace, Jabber has functionality around instant messaging and presence, voice, video conferencing and more. Of particular note with Jabber is that Cisco offers clients across multiple devices, including PC and Mac, iPad, iPhone, and Android devices.

For customers who previously used Movi video conferencing from Cisco, this product has been renamed Cisco Jabber Video for TelePresence.

IBM
IBM offers Sametime as its UC offering. Sametime provides the same features previously mentioned in other solutions: instant messaging, presence, online meetings (think WebEx), mobile, and voice. Sametime makes the UC experience more social by integrating with IBM’s social collaboration tools such as IBM WebSpere and IBM Connections. With this integration, users are able to initiate collaboration sessions within the context of their current project or assignment. For example, when reviewing documents hosted on an IBM social product for a particular project, a user can initiate a chat with an assigned team member to discuss that particular deliverable.

Avaya
Avaya offers multiple UC solutions including best-of-breed solutions that integrate with many of the tools currently available in the marketplace. Avaya’s most integrated option is Avaya Flare. Flare integrates conferencing, web collaboration, social media, presence, IM, video and more into a single interface. Perhaps one of the most compelling features of Flare is that the interface is identical across PCs, iPads, or even an Avaya Desktop Video Device (a result of Avaya’s acquisition of video conferencing manufacturer Radvision).

The Unified Communications market continues to grow and evolve at a rapid pace. There are clearly a number of strong offerings available for any size organization. When evaluating these solutions it is important to look not only at the key features but also how it can integrate into your current environment.

 This post is part of a series on unified communications solutions.

Part One: What’s in the Box?

Webinar Recording – The Traveler’s Guide to Video Conferencing

September 21st, 2012 | Posted by Adam Kaiser in Webinars - (0 Comments)

On September 20th, IVCi hosted a webinar presented by the Aberdeen Group that focused on travel expense management and the power of video conferencing to significantly reduce expenses. Christopher Dwyer, analyst, offered some compelling data about how best-in-class organizations have been able to reduce travel and meeting spend by incredible amounts.

SLIDES PRESENTED:

WEBINAR RECORDING:

Webinar: The Traveler’s Guide to Video Conferencing

September 6th, 2012 | Posted by Adam Kaiser in Webinars - (0 Comments)

 Whenever video is sold or even mentioned, travel reduction is one of the first thing that comes up. In fact, the promise of decreasing an organization’s travel costs with virtual meetings is as old as video technology itself. Green initiatives, such as reducing emissions and carbon footprints, and increasing employee productivity due to less business travel are other highly mentioned benefits. 

But, how do organizations track these savings and really prove the ROI of video?

Join Aberdeen Research Director Christopher Dwyer and IVCi on September 20th at 2 PM Eastern at a webinar that will show you how organizations are successfully reducing business travel (and proving it) as they leverage video and virtual meeting technology.

In this webinar you will learn:

  1. The value of integrating video conferencing and travel/expense management systems
  2. How best-in-class organizations have leveraged virtual technology to improve meetings and events management
  3. The level of savings achieved by actual organizations currently supplementing or replacing in-person events with video conferencing

Sign up today!

The Traveler’s Guide to Video Conferencing
[Click here to Register]
Date: Thursday, September 20, 2012
Time: 2:00 PM Eastern / 11:00 AM Pacific (US)