Author Archives: Danielle Downs

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As video conferencing becomes increasingly popular and widely used,  the unique use cases continue to grow. Video has now expanded far past face-to-face conferencing for meetings.  One particularly interesting use case we have noticed recently is using video conferencing to host virtual concerts.

Picture this; you are an up and coming singer or musician trying to build a fan base or an established artist wanting to connect with your fans. Where are these fans? In the age of social media, the answer is often everywhere. Most artists would love the ability to perform for these fans all over the country or world, however, touring is expensive and often requires many resources. This is where video conferencing comes in.

In the world of music, online concerts can be a great opportunity for musicians and singers to perform for their fans all at once, connecting to them in a unique and creative way. This also opens up the performance to people who would not otherwise be able to attend the concert. Some artists are performing these concerts for large groups, while others are auctioning off private concerts and meet and greets. Similarly, some artists will perform these concerts in combination with an event they are doing at a local venue. This has been found to be a great way to expand audiences, promote their work, and connect with their fans on a truly personal level.

Along with the benefits of using video to host a concert, there are also challenges. Internet connection and bandwidth issues tend to be the largest hurdle. Not only does the artist need to have enough bandwidth to support the video, but the participants need to have a strong enough connection to enjoy the show. Also, if using a free service like Google Hangouts or Skype to host the show, attendees will need a log-in for the respective service. If they do not already have an account this can create extra steps which could result in fewer attendees.

As with most new trends there is going to be a learning and adoption curve. However, if people continue to use video conferencing more in their day to day life, we have no doubt that events like this will continue to rise in popularity along with other unique use cases.

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Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration. 

Benefits of video conferencing include less travel, but it’s not No. 1
For decades, enterprises have turned to video conferencing in large part as a means of reducing business travel expenses. However, a recent survey by Wainhouse Research of 4,700 end users of video conferencing found that the incentives for using video are shifting: 94% noted that the biggest benefit was increased efficiency and productivity; 88% cited increased impact of discussions; and 87% said video expedited decision-making — the same percentage who said it reduced travel.

Telework Week Saved Feds 14 Million Miles, $13 Million
This year’s Telework Week, which ran March 3-7, drew 163,973 pledges, more than four times the 2011 number. The average Telework Week participant teleworked two days during the week, avoided a 45-mile round-trip commute into the office and saved 4.5 hours and $90 in commuting costs for the week. Nearly all (94 percent) pledges came from the federal government, enabling federal employees to save a collective $13 million in commuting costs, avoid 14 million miles of travel and gain back more than 716,000 hours.

Concierge healthcare services via video – a concept on the rise
Although not a new concept, concierge healthcare services used to be a luxury that only a certain percentage of Americans could possibly afford. Changes in the healthcare system and economic drivers may be changing that. Under this model, doctors essentially work under retainer, being paid monthly fees to offer healthcare services to a patient or family. Healthcare practices operating in a concierge healthcare model could utilize telemedicine solutions to conduct many of their house calls and appointments. This diminishes the travel element and enables medical professionals to see just as many, if not more, patients each day. Telemedicine can also allow doctors to cast a much wider net for their patients.

Mobility Tops the List of Digital Priorities
If you thought either big data analytics or cloud computing initiatives rank at the top of today’s digital agenda, guess again. Mobility strategies hold a clear edge, according to a recent survey from Accenture. The resulting report, “Mobility: Fueling the Digital Surge,” demonstrates how much further ahead “mobility leader” organizations are on their progress toward these goals, compared to the rest of the field. And while the required commitment here is clearly evident at the very highest levels of organizational leadership, there are still many obstacles that CIOs must overcome.

Get ready for new ATM’s
Recently, more and more banks are starting to equip their ATM’s with technological upgrades, one of those being video conferencing. Banks are working on technology tools to give customers new, faster ways to interact with their branches. ATMs with touch screens will soon work with our smartphones. New apps will help zip cash to you as quickly as you can snap a picture. Videoconferencing with representatives in call centers lets banks extend hours for basic services and screen tellers can handle about 95 percent of typical bank transactions. This allows both customers and banks to increase productivity and efficiency when handling transactions and consultations.

From healthcare and education to small business and the enterprise, organizations across the globe are beginning to embrace new technologies that are designed to help them reduce their carbon footprint. Not only are these socially responsible decisions good for our environment, they are also good for your financial bottom line.

Video conferencing is often an ideal solution for businesses of all sizes looking to enhance collaboration within their organization. How can your business reduce their carbon footprint and benefit from implementing video conferencing? The infographic below explores some of those ways and how video conferencing can assist with “going green”.

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Weekly-Re-cap-Banner-NEW-BLUEWelcome to our bi-weekly recap of the week’s best articles surrounding collaboration.

Virtual conferencing is ‘an effective weight loss tool
A weight management program delivered virtually through video conferencing is an effective weight loss tool, according to a new study. Forty-seven obese men, aged between 21 and 60 years old, participated in a 12-week group weight management intervention led by a healthcare provider. Participants in the intervention group lost around nine pounds more than the men not involved in the virtual conferences.

Handling conference calls can be trickier than people think
The awkward silences. The false-starts. The odd background noise. Crying babies, barking dogs, hammer drills. For anyone who’s ever been on a conference call, you know the symptoms of a terrible conference call. This outlines a few simple pointers can help in both audio and video conferencing.

Video links to ease psychiatric services workload
Mental health patients will be treated through video-conferencing for the first time in the south-west as services experience a flood of new cases. South West Healthcare (SWH) has gained $25,000 to install telepsychiatry equipment to treat patients in the far corners of the region. SWH director of mental health services Caroline Byrne told The Standard the service was seeing increased demand “outweighing” the ability to meet it. “This will be the first time that we’re actually using video conference screens for telepsychiatry,” Ms Byrne said.

Customers gain the upper hand in video conferencing market
The “software revolution” of 2013 was the major catalyst for change within the video conferencing industry, with all major video conferencing manufacturers shifting their priorities and moving their focus from specialized hardware to systems software solutions. Many new players have also recently entered the market, bringing new approaches to the implementations of video conferencing systems. This has created serious competition, and with it the promise of many desirable and useful features for users.

4 trends shaping video collaboration in 2014
In today’s business world, with rising economic pressure and immense global competition, improved efficiency has become a crucial factor. One of the biggest advances in enterprise communication available today is the use of video collaboration. This tool is increasingly transforming workplaces, as the benefits of real-time engagement with dispersed teams take collaboration beyond a conventional office environment.

Top 4 Retail Collaboration Trends – Infographic

March 12th, 2014 | Posted by Danielle Downs in Collaboration | Industry News | Retail - (0 Comments)

Being successful in the market today is very closely related to how well retailers are responding to evolving technology and customer needs. Likewise, how retailers implement these technologies today will play an important role in how they accommodate future technology demands.

The retail industry is full of amazing use cases for collaboration technology. The Infographic below explores some of the latest trends in technology used in retail and the types of solutions being utilized.

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If you’re interested in learning more about collaboration trends in retail and how IVCi can help you implement those technologies, tweet us @IVCiLLC or click here to send us an email.