The benefits of visual collaboration are expansive and cross just about every job function and industry. European retail giant Kingfisher recently sat down for a Cisco case study to discuss how collaboration technologies have helped overcome challenges in their supply chain,  improving profitability and shortening product development cycles.

One of the biggest challenges Kingfisher faced was how to connect direct sourcing suppliers located in Asia, with buyers and quality control teams located in Europe.  Not only was travel time consuming and expensive, the entire product design process was lengthy and cumbersome as people had to physically handle product prototypes, artwork or packaging before providing feedback.

As a result, Kingfisher decided to implement Cisco Telepresence systems in six locations across Europe and Asia. The business case was undeniable. It was calculated that 85% of products could be physically taken into one of these rooms which would help “take weeks, even months off of time to market, resulting in millions of pounds of additional revenue,” according to Richard Oats, Synergies Director at Kingfisher.

The results have been just as remarkable. Rapid and effective problem solving is accelerating products’ time to market, along with helping cut costs and increase revenues.  For example, a team in charge of developing a range of power tools is able to meet frequently and on very short notice to address any issues which keeps the project moving forward.  Additionally, Kingfish has been using video to standardize procurement practices by allowing buyers from all of the operating companies to collaborate with each other.

Watch the video below for more details on how video has helped improve Kingfish’s bottom line.

With the next generation of executives taking control over established companies, new changes are bound to arise. The 2013 Cisco Global Young Executives’ Video Attitudes Survey shows that many of these new managers are interested in video collaboration and plan on incorporating it into their business or company. Many new managers understand the benefits video can provide for their company, and some will not even consider working with other companies unless they use it as a tool.

The convenience of video conferencing is something that many young executives and managers are taking advantage of because it allows participants to read visual cues, “be there” without traveling, and have the ability to share content instantly. Constantly traveling in order to meet with clients or other people is time consuming and costly, not to mention frustrating when flights get delayed or cancelled. More organizations are shifting to visual collaboration as the technology continues to advance and creates interoperable and scalable solutions.

The data from the survey shows that many young executives plan on relying heavily on video conferencing to manage their business. Three out of five young executives say they will rely more heavily on video within the next 5 to10 years and 87% believe video has a significant and positive impact on an organization. These executives cite benefits ranging from enhancing the experience of telecommuters to saving money on travel costs and even attracting top talent.

Video collaboration is also an effective method of transferring information and connecting geographically dispersed people. It not only allows those within the states to contact one another, but it also opens up the global marketplace. Of the organizations surveyed that have less than 400 employees, 94% said they utilize video in order to break down language barriers in the increasingly global marketplace.

Telecommunication is a major appeal to prospective employees as well. In fact, 87% of respondents say they would choose to work for a video-enabled organization over a company that has not invested in business-class video communications. This is because organizations that invest in visual collaboration embrace the increase in technological advancement and are considered to be more innovative.

While video conferencing is a great tool for many companies, people are still wary of it. Survey respondents showed that their top five fears about video conferencing were: a messy office, personal appearance concerns, the inability to multi-task, the need to eat and some are not comfortable on video in general. However, as people utilize the technology more often, they will eventually become more comfortable with it.

The advancement of technology is rapidly increasing, and it is up to these companies and businesses to keep up. The new executives plan to do what they can to run successful companies, and telecommunication is a tool that will allow these companies to be successful.

Take a look at the slides below for more survey data.

Video conferencing has quickly become a major tool that many companies utilize. Cory Johnson of Bloomberg Television’s “Bloomberg West” talked with Cisco Senior Vice President Collaboration Technology Group, Rowan Trollope, via video about the adoption rate of video conferencing.

Trollope gave some insight into Cisco saying that about 38% of Cisco’s employees do not work at the same site as their managers; however,  it’s not really an issue  thanks to video conferencing. Video collaboration technology has allowed managers and employees to stay in touch with one another and chat about certain projects or simply to keep one another updated. Connecting via high video quality is just as productive, if not more productive, than in person interaction because video conferencing forces participants to sit down, discuss the issue at hand, and then find a solution.

Video conferencing has not only advanced the companies that utilize it, but the technology itself has also advanced, allowing users to collaborate on the go on devices such as cell phones, laptops or tablets. Rather than being limited to a conference room, users can participate in a conference via mobile devices due to the advancement in equipping such devices with cameras. Now, it is possible to make a video conference call just about anywhere.

According to Trollope, about 89% of Cisco employees work at home once a week, and are able to communicate with other employees and participate in meetings through telecommuting. It is very difficult to follow along on a conference call when there is no face to put to a voice. The quality of an audio call is simply not the same as a video call. When you use high definition video, it is much easier to follow the conversation and participants can focus on the task at hand as opposed to trying to figure out who is speaking.

While it seems that only large corporations would find a need for video conferencing, smaller companies and even individuals can utilize the benefits of video conferencing. Companies of all shapes and sizes currently use video conferencing as a key tool and are pulling for quality and reliable video conferencing devices to benefit their own business.

To see Cory Johnson’s interview with Rowan Trollope, check out the video below and see how Cisco has grown because of video conferencing!

 

When thinking about movie production, video conferencing and collaboration is not usually the first thing that comes to mind. However, producer Jerry Bruckheimer agrees that thanks to video conferencing, producing films is much more successful and efficient. Rather than spending excess amounts of money on travel costs so directors, producers, and actors can be in the same location, video collaboration has allowed the flow of communication to be unaffected by the lack of physical presence. Bruckheimer certainly utilizes his Cisco TelePresence set up, and is in constant communication with everyone on his production team.

When making a movie, it is nearly impossible to have every member of the production team in the same location. As a result, video collaboration equipment is becoming the newest member of every production team. Directors and producers can work with their cast from across the globe, and work out final touches with editors in an instant. There is a large amount of data that is transferred throughout the film-making process, and Cisco TelePresence makes it easier to move around. The way that technology has changed the way films are produced is remarkable; pretty soon even movie theaters will be digital, and physical film will no longer be needed.

With this drastic change in technology, many people question whether it’s the best option, particularly in Hollywood when the director/actor relationship is key. Losing that in-person interaction is a difficult thing to replace, however the face to face interaction provided by video collaboration is helpful in establishing that relationship. Video conferencing has not only helped producers keep in touch with their teams, it has also helped choreographers teach their dance students, and even inmates going through arraignment.

The benefits of video conferencing are well known in the enterprise world; now they are making their way into other career fields as the technology continues to grow. Soon we will see the impact of video conferencing and collaboration in everyday life.

Check out the video below to watch Cisco’s interview with award winning film producer Jerry Bruckheimer, and see for yourself how much of a difference video conferencing has already made in the film industry!

The Milton Hershey School recently announced that it will extend its Hershey Learn to Grow Ghana Distance Learning program, which launched last fall. The program connects students in Hershey, Pennsylvania with students in Assin Fosu, a rural town in central Ghana and allows students to explore each other’s culture; such as important events or special occasions that are celebrated.

David Bruce, a sixth grade social studies teacher at Milton Hershey School, said “we believe this new approach will be more meaningful and provide a deeper understanding for the students of what it’s like to live in each country.”

Additionally, in a touching story, Ed Schermerhorn of Cisco recounts his experience of the first telepresence call between the two countries. After dealing with a power outage that was resolved by a standby generator, he describes how watching the students in Ghana and Hershey interact made it worth it. “All it took was a vision and a team of dedicated people to open doors that these students had never imagined were possible,” Schermerhorn stated.

It’s truly amazing how video conferencing technology can break through previous geographical barriers and connect people around the world. Distance learning programs that facilitate the interactions between students from different countries allow students to gain a better understanding of different cultures and provide them with experiences they otherwise wouldn’t have access to.

Students are able to discuss topics and listen to points of view from a different perspective which helps promote tolerance and acceptance of different cultures. Some of the best ideas come from bringing together people from different backgrounds. That’s an important lesson for students to learn and businesses to remember.

*Photo courtesy of Dan Gleiter. View the entire photo gallery here.