This-week-in-collaboration

Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.

1. Telework rapidly gains momentum but are businesses managing the risks

The increase in telework has been rapidly changing the dynamics of the workplace and employees are reaping the rewards that telework provides. These benefits include  reduced office costs, reduced staff turnover, greater work/life balance, and increased productivity. However, because work health and safety legislation apply to home-based working as well as office based work, companies considering telework arrangements need to make sure they implement appropriate guidelines and policies to minimize risks and ensure a safe workforce.

2. The technology that helps band kids in rural Nebraska unlock their potential

For music students in rural areas, getting specialized training can be very difficult due to lack of teachers and resources. In response to this, Nebraska has started using video conferencing to link students with instructors at the Manhattan School of Music in New York. Leveraging video conferencing has allowed music to stay alive in these rural Nebraska towns.

3. How OHSU used telemedicine to save a baby’s life

When a baby came down with a difficult to diagnose virus, a physician at Columbia Memorial Hospital in Astoria, called for a telemedicine consultation with Oregon Health & Science University pediatric intensivist. The doctor examined the child via a two way communication system with a robot like device at the patients end and a telemedicine computer workstation on the OHSU end. They were able to determine the baby had a life threatening bacterial infection that required immediate attention.

4. Cisco unveils mobile enhancements to collaboration suite 

As telework and mobile work forces continue to mature and increase across the country, technology companies are racing to supply these modern workers with the tools they need to get the job done. Cisco has announced several new solutions at it’s collaboration summit last month. Some of those include the new Cisco Gateway, the Jabber Guest feature, and several new communication endpoint technologies and products.

5. Videoconference meetings can boost business relationships and productivity 

94% of people believe that face-to-face communications improve business relationships, according to a survey released by Blue Jeans Network. The survey also found that talking to a person’s face is vital to avoiding preconceptions. These significant statistics continue to prove the effectiveness of video conferencing as a corporate communications tool.

This-week-in-collaboration

Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.

1. Using collaboration as a sales tool

New technology is transforming meeting rooms. Important aspects needed to be taken in to consideration when selecting the right collaboration technology. These factors include ease of use, ability to collaborate with meeting participants, content sharing capability, and quicker start up.

2. Extending Video to the Web through Open Source H.264

Up until now video has not been natively possible through a web browser. WebRTC has been the answer to that, however, speed bumps have been hit around choosing a video codec for the browser. In response, Cisco has announced their plan to open-source their H.264 codec, and to provide it as a binary module that can be downloaded for free from the internet.

3. Reducing Risk by Way of Cloud

Increasingly, UC premises-based solutions are not physical, but instead software based on standard or virtualized servers. The reason for this move to the cloud is actually so the buyer can shift the responsibility for actual results to the provider.

4. The Therapist Will Skype You Now

School of Social Work professor Namkee Choi brought psychotherapy to aging adults’ homes through Skype. This study used a method called Problem-Solving Therapy (PST) and compared the Skype videoconference to in person and telephone support calls. Results showed a significant reduction in depression symptoms and highe evaluation scores from the tele-PST group than the in-person PST group.

5. Clemson University library unveils classroom of the future

The new digital resources laboratory at Clemson University includes a supercomputer connection 10,000 times faster than the typical home Internet connection and synchronized ultra-high-definition video screens that span 60-square feet. This lab offer students and professors a place to share ideas and enables up to 4 remote audiences at a time via video conferencing.

 

Last week Cisco hosted their 2013 Collaboration Summit where Rowan Trollope, SVP and GM of the Cisco Collaboration Technology Group, delivered the key note address which included Cisco’s collaboration strategy as well as new product announcements.

Trollope started with memories of his first computer; how technology at work surpassed what was available to him at home. In the past few years though, with the advent of the smartphones and tablets along with Facebook and other social networking sites, technology available to consumers at home has surpassed the technology available at work which has led to a sense of frustration. There is significant opportunity for advancement in the enterprise technology space and Trollope stated that Cisco is working “to make the technology we have at work as great or better than the technology we have at home.”

Trollope also stated that at Cisco, he not only had access to a lot of different collaboration technologies but the opportunity to use them. Unfortunately, the majority of people do not have this opportunity due  to different barriers; a lack of access, cost of implementation and complexity to name a few. Therefore, Cisco is committing to three goals; to make technology easier to use, easier to buy and to bring it all together. By making the technology more accessible, reducing the complexity, and delivering it at the right price more people will be able to take advantages of the benefits collaboration has to offer.

The goal, in Trollope’s words, is to “Make Collaboration Simple” and drive the next innovation cycle. Cisco will do this in the following ways:

  • User experience:  integrating the technologies they have and making them more intuitive
  • IT support: making the technology easy to deploy, manage, and run
  • Partners: making it easy to buy, sell and support Cisco solutions

Finally, Trollope announced and demonstrated a few new products.  Two key themes were cloud and mobility; hide the complexity of technology in the cloud and embrace mobility in the enterprise.  A few noteworthy announcements include:

  • Collaboration Systems Release: Cisco is testing everything together to make sure all components works together.
  • Cisco Expressway: Offers a secure tunnel into collaboration technologies without having to VPN into the network.
  • Cisco Jabber Guest: Turns virtual customer service into a reality by allowing organizations to integrate video into their website.
  • Intelligent Proximity App (currently in testing): Provides the ability for someone to walk into a room and pull the content to a smartphone or tablet. Users can also bring their personal directory with them and use it on the intelligent device in the room.

In closing, Trollope said “You ain’t seen nothing yet!” The products being unveiled represent a new direction in collaboration technologies and I, for one, can’t wait to see what they come out with next!

Watch the full replay of Trollope’s speech here.

Advancements in video conferencing technology have continued to propel its usage and adoption. Cost of ownership along with different interoperability barriers have decreased while ease of use and scalability have increased.  It’s no wonder that 76% of respondents in a recent survey conducted by Polycom and Redshift Research say they use video solutions at work today while 56% of those users participate in at least one call per week.

Video conferencing is quickly becoming the “go to” tool in business today. Check out the infographic below for other interesting facts from the survey including top dos and don’ts during video calls.

This-week-in-collaboration

Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.

1. Distance Education 2.0

The MOOC movement allows professors to reach anyone in the world with an internet connection through these online open courses. Specifically, China has put a focus on MOOC’s in order to try and improve their domestic education.

2. Taking Video Conferencing out of the boardroom

With mobile devices being used for video conferencing increasing over the last couple years, companies have been able to expand their video environment outside of the boardroom. This is due in part to the interoperability and decreased costs that mobile devices bring to the video conferencing industry.

3. Doctor Visit in the Palm of your hand

New technology allows mobile users to pay a fee to find a practitioner for an immediate live video visit. This can help increase access to doctors regardless of time or location.

4. The tricky balancing act of mobile security

As the demand for mobility and BYOD increases, the need for more advanced mobile security policies increases as well. The main challenge when creating these policies tends to be allowing employees the information that they need without compromising the data or infrastructure.

5. The many advantages of Video Interviews 

Both employers and job seekers can benefit from using video conferencing for interviews. This outlines the benefits for both parties as well as certain things to take in to consideration as the interviewee.