Polycom continues to demonstrate its commitment to open standards among unified communications solutions with its announcement of  the Polycom RealPresence platform. This new offering includes a comprehensive software infrastructure for universal video collaboration.

The Polycom RealPresence Platform (formerly referred to as the Polycom UC Intelligent Core) is the software infrastructure that powers Polycom’s HD telepresence and video solutions.

The open-standards approach of the Polycom RealPresence Platform ensures integration with hundreds of unified communications and social networking applications, such as Microsoft Lync 2010, IBM Sametime, and Jive’s social business platform.

More here:

http://www.www.istockanalyst.com/business/news/5421447/polycom-introduces-realpresence-platform

 

A video conference on Sept. 9 linked youth voices from the United States, Lebanon, India and the United Kingdom. Small children when the attacks occurred in 2001, the participants are now high school and college students actively engaged in seeking understanding and respect across faiths, beliefs and cultures.

This was not a one-off event. All of the participating schools are part of a new initiative called “Face to Faith” — an international schools program sponsored by the Tony Blair Faith Foundation currently active in more than 400 schools in 17 nations. Through video conferencing and online community, students ages 12-17 communicate directly with their peers around the world. They are able to address issues of global concern through civil dialogue with one another about their beliefs, values, attitudes and faiths.

More here:

http://www.firstamendmentcenter.org/beyond-911-horror-voices-for-the-future

 

We have seen the benefits of video conferencing technology for patients who live in remote areas – the ability to gain instant access to specialists and medical professionals located across the country. In times of medical emergency, video can be the difference between life and death. Doctors can use video to treat stroke patients during the short window after a stroke when it is crucial to be evaluated for a life-saving treatment.

Learn more:

http://www.computerweekly.com/Articles/2011/09/08/247840/Doctors-use-HD-video-conferencing-in-rapid-remote-treatment-for-stroke.htm

 

Video conferencing makes for better communication than the telephone because people are able to pick up on non-verbal clues, an expert has said.Keith Warburton, editor of video conferencing and telepresence news publication Vcinsight.com, revealed that a recent UCLA study showed 93 per cent of communication is through visual signals.

Individuals can tell the mood of a client or supplier as soon as they walk through the door of a meeting room or appear on-screen, in a way they cannot do on the phone.

‘That’s why face-to-face meetings are so important,’ he remarked. ‘So perhaps rather than ask whether video conferencing is desirable or effective, we should surely be asking why on earth we choose to limit ourselves to voice-only phone conversations when there are much more effective options available.’

Because of these factors, teleconferencing is one of the best ways to ensure effective communication between colleagues, suppliers and clients in different locations, he added.

Mr Warburton concluded: ‘There can be no doubt – body language and non-verbal clues transform the effectiveness of our communications.”

 
 

If your business has invested in a video conferencing system, chances are you have considered a managed or cloud service to ensure a successful user experience. Studies have shown that companies that use a managed service to manage, schedule, and monitor their video conferencing systems enjoy an improved user experience and return on investment.

A recent study by Wainhouse research called Video Conferencing Managed Services outlined the benefits of a managed service:

Enterprises considering (or already using) a videoconferencing managed service provider to manage and enhance their rich media communications environment should focus on five deliverable and measureable benefits:

  • Increased asset utilization: Conferencing investments provide a return only when they are used. Hence, we believe a major goal of any vMSP program should be to drive additional utilization.
  • Faster and more complete deployments: An MSP experienced in installing, debugging, and delivering conferencing services can, and should, shorten the “time-to-benefits” for its customers.
  • Improved budgeting and cost control: A comprehensive vMSP program should provide the end user with a clear understanding of what his costs will be, and how they may or may not change over the life of the contract.
  • 24 x 7 support and protection from staff turn-over: Providing qualified and experienced internal staff to support the “follow the sun” operations of an internal conferencing service can be very challenging. For vMSPs, however, this is a core part of their business offering and value-add. As such, they are structured and optimized to provide this service in a cost-effective way.
  • Improved conferencing management: Conferencing should be managed like any other service or department within the enterprise. Key requirements include clear service level agreements, detailed usage and performance reports, and a single point of accountability. vMSPs offer a wide range of assistance in this area ranging from turnkey management to specific support elements designed to augment and support customers’ internal management team.

Contact IVCi at info@ivci.com for information aboout our newly expanded managed services offering.