Video interviewing has been consistently gaining traction with hiring managers and recruiters over the last few years due to the time savings and the ability to cut down on travel expenses. Video interviews also give companies insights they would not be able to get over the phone or when reviewing a paper resume including body language and personality.

That being said, video interviews can seem very daunting to anyone unfamiliar or uncomfortable using video conferencing technology. With the prevalence of video interviewing growing rapidly it is essential to understand both the technology and the etiquette in order to make the best impression.

Here are 10 tips for both preparing and conducting your video interview.

  1. Choose a Quiet and Clean Surrounding:  Make sure you set yourself up with a simple neutral background. Elaborate backdrops can be very distracting. Choose a place that has little to no noise and where you will not have people distracting you or the interviewer.
  2. Be Aware Background Noise: The microphone picks up all noises so avoid typing, shuffling papers, or tapping your pen while on the video call.
  3. Make Eye Contact: Look directly in to the camera. You want to make eye contact with the interviewer and that means looking in to the camera, not at the screen or the picture-in-picture screen of yourself.
  4. Use the Picture-in-Picture Feature: Although you should look directly in to the camera for making eye contact, having the PiP feature enabled will help to make sure you appear professionally to the interviewer. Just make sure you only glance at it once in a while.
  5. Dress Professionally: You need to look your best on camera. Dress as if you would for an in-person interview. Solid colors tend to come across best on video, and you should avoid patterns and white as they tend to be distracting or will wash you out.
  6. Practice Makes Perfect: If possible do a video run through with a friend before the interview. Practice answering questions over video and get feedback on your demeanor. Also, take note of your appearance over video and ask your friend to let you know of any thing you were doing that might be distracting.
  7. Good Posture: Sit up straight and try not to slouch, fidget, or look away from the camera. It is very important to show you are engaged, as it is much easier to appear uninterested when over video. Act as if you were in the interviewers office.
  8. Close Other Programs on Your Computer: Notifications from instant messaging programs or social media are both distracting and look unprofessional. Also, too many open programs on your computer can slow your computer speed which can reduce your video quality.
  9. Use Notes: One of the benefits of a video interview is that you can have notes. Notes are ok but make them short, easy to scan, and position them in front of you so that when you refer to them you aren’t looking down.
  10. Test your audio and video: Prior to your interview test your video and audio quality and resolve any technical issues that arise. This will help to alleviate any problems when the interview starts which can be both flustering to the interviewee and take away from the time of the interview if it is on a strict time schedule.

 

American Telemedicine Association’s policy duo Jonathan Linkous, CEO and Gary Capistrant, Senior Director of Public Policy, return with updates and new information regarding telemedicine.

Mobile Health
Mobile Health is making much more than a dent in the telemedicine industry; $161 Million has been dedicated to mobile health from 43 different companies in the last quarter. This is a drastic increase compared to earlier in the quarter when only $42 Million was dedicated to mobile health.

Currently the guidelines that involve mental health correspond with mobile health. ATA is currently in the process of doing an accreditation of mobile health care services online, and hopes to have it ready by early next year. This is a major step for ATA and for telemedicine. A Special Interest Group on mobile health is hosting a webinar on privacy and international applications in mobile health.

Telehealth Opportunities
A component of the Affordable Care Act, which is currently being implemented, says that those in the health insurance exchanges have to support essential health benefits. However, there is no basis in the regulation to not pay for a telehealth claim. It is all supposed to be provided and covered on the same basis as in-person care.

The CMMI, or Center for Medicare and Medicaid Innovation, continue to create funding opportunities either directly for projects or through the states. There is managed care within Medicare and Medicaid populations, most of the managed care plans have had the flexibility to use mobile health or other telehealth aspects. Hospitals have grown interested in home monitoring of people, and other aspects dealing with readmissions problems. Since Medicare cuts funding for hospitals not reducing their readmissions enough, many have grown more receptive of using difference health technologies such as mobile health.

Medicare Physician Fee Schedule
A major change that is expected in the new fee schedule for telehealth is CMS will use a much more open definition of rural health shortage areas that will allow telehealth to be provided on the fringes of rural areas.

Legislation
Harper Bill, H.R. 3306 is a very notable bill for mHealth and has many bipartisan sponsors. Telehealth for Medicare ACO’s, or Accountable Care Organizations, currently don’t have coverage for telehealth in metropolitan areas, where most of the ACO’s are. The goal is for ACO’s to have full flexibility of telehealth.

It will also have shared savings for reducing Medicare readmissions. This proposal gives hospitals the incentive to do better than their own benchmark, in hopes of saving money for Medicare. It is an opportunity for hospitals to have some sort of income, and it will ultimately be a positive thing for patients. It will also target home dialysis, hospice, and homebound patients. Mobile Heath can cover these kinds of patients at home, and have the same kind of in person physician assistance.

There are also several other bills that are pending and being discussed. The Step Act (H.R. 1832) was enacted in December 2011. This act expanded the authority for the defense department to require only one state license for health professionals to operate in any state. This model is also being expanded to apply to two others, the VA: VETS Act, H.R. 2001, or Vets affairs facilities and TELE-MED Act, H.R. 3077, or the Medicare population.

Finally there is also the SOFTWARE Act, H.R. 3303, which is Sensible Oversight for Technology Which Advances Regulatory Efficiency and has been proposed by Congresswoman Marsha Blackburn. This bill deals with the volume of applications that have flooded FDA for mobile applications.

This-week-in-collaboration

Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.

1. Using collaboration as a sales tool

New technology is transforming meeting rooms. Important aspects needed to be taken in to consideration when selecting the right collaboration technology. These factors include ease of use, ability to collaborate with meeting participants, content sharing capability, and quicker start up.

2. Extending Video to the Web through Open Source H.264

Up until now video has not been natively possible through a web browser. WebRTC has been the answer to that, however, speed bumps have been hit around choosing a video codec for the browser. In response, Cisco has announced their plan to open-source their H.264 codec, and to provide it as a binary module that can be downloaded for free from the internet.

3. Reducing Risk by Way of Cloud

Increasingly, UC premises-based solutions are not physical, but instead software based on standard or virtualized servers. The reason for this move to the cloud is actually so the buyer can shift the responsibility for actual results to the provider.

4. The Therapist Will Skype You Now

School of Social Work professor Namkee Choi brought psychotherapy to aging adults’ homes through Skype. This study used a method called Problem-Solving Therapy (PST) and compared the Skype videoconference to in person and telephone support calls. Results showed a significant reduction in depression symptoms and highe evaluation scores from the tele-PST group than the in-person PST group.

5. Clemson University library unveils classroom of the future

The new digital resources laboratory at Clemson University includes a supercomputer connection 10,000 times faster than the typical home Internet connection and synchronized ultra-high-definition video screens that span 60-square feet. This lab offer students and professors a place to share ideas and enables up to 4 remote audiences at a time via video conferencing.

 

The-Lync-Integration-Challenge

Microsoft Lync continues to gain traction as a viable desktop communications solution that encompasses IM, presence, voice, video and more. Millions of users are now using it as a daily tool and millions more are coming on-line every year.

One of the challenges with Lync is how to integrate it into the rest of a collaboration environment. Microsoft has done a great job of creating a solution that can incorporate as many users as possible; however, there are limitations in how Lync can speak to solutions from other companies, such as Cisco and Lifesize. As the ubiquity of Lync has increased, so has the desire for customers to integrate it into their company work flow. A countless number of organizations have responded with solutions that provide integration of Lync to nearly any other type of solution.

Blue Jeans Network
Blue Jeans has developed integration for Lync 2010 & 2013 that enables users to connect to a virtual meeting room that can interoperate with nearly any other solution out there. If an organization uses Cisco or Lifesize for video, all users can simply connect to Blue Jeans and meet. In addition, the service supports the sharing and receiving of content within the Lync client.

Polycom
Polycom has closely aligned with Microsoft and manufactures dozens of video conferencing and audio conferencing products that natively integrate with Lync. This allows Lync users to call a Polycom system simply by finding it in their buddy list. In addition, as Lync continues to grow as a viable alternative to a standard PBX, Polycom is providing their award winning line of phones with native Lync integration. This includes presence and the ability to login with a Lync identity so the phone is aware of whom the user is.

Acano
Acano is a new start-up that has created a highly scalable conferencing solution that supports video, voice, and web. Their solution provides enterprise grade integration to Lync 2010 and 2013 that enables content sharing, video, and more. Acano also has a web-based client that makes it easy for anyone to join a meeting that includes participants using Lync as well as standards based video conferencing or even those on a voice call.

Microsoft
In the two years since Microsoft closed on its $8.5 billion acquisition of Skype, they have been working hard to integrate the over 300 million users into all areas of their product offering. This includes Outlook.com, Sharepoint, and more. Most recently, Microsoft has enabled Skype to Lync audio calling and instant messaging. Eventually native video calling will be enabled. As a result, tens of millions of Lync users will be able to seamlessly communicate with Skype.

Lync is expanding rapidly and the market is responding with many solutions to extend the reach of Lync beyond an organization’s internal teams. As organizations evaluate Lync deployments, they now have many options to consider when it comes to integrating Lync into their already established systems and workflow. That flexibility will only accelerate Lync’s adoption at every level.

Distance learning programs have been around for years.  They’re a great way to extend a college or university’s reach to students who otherwise wouldn’t be able to attend. For example, moving across the country or sometimes even the state isn’t feasible. However, with distance learning programs, these students can attend classes from their home and receive their degree remotely.

Over the years the method of delivering distance learning programs has evolved significantly.  The first virtual classroom wasn’t much of a classroom at all. Professors would upload PowerPoint presentations with voice clips attached to each slide and students would listen to each session on their own time. To facilitate discussion, professors could pose questions on message boards and require students to post responses or comment on each other’s posts.  Unfortunately, these classes lacked the interactivity and group discussion typically found in a traditional classroom. Students were unable to ask questions or discuss topics in real time causing an isolated learning experience.

Then web conferencing solutions came along. These solutions allowed a presenter to share content (a presentation) and talk through the slides while participants joined the conference and followed along virtually. This allowed students to ask questions and participate in real-time, making the learning experience much more interactive. However, these solutions lacked the face-to-face interaction common in traditional classrooms which allows students to bond and develop relationships with each other; both of which are necessary to stimulate open discussion.

Eventually, video conferencing began to integrate into web conferencing solutions. Cloud-based virtual meeting rooms were also developed which provided a way for professors and students to interact face-to-face while simultaneously viewing the presentation. This created a more interactive learning environment and allowed a virtual classroom to more closely emulate a traditional classroom.  However, the ability break out into small groups during class or work on group projects still presented a challenge. These services were not scalable and it was cost prohibitive to give small groups of students their own room let alone give each student his or her own virtual meeting.

Acano, a visual collaboration technology that was recently introduced, overcomes these scalability barriers and allows virtual classrooms to truly rival a traditional classroom. Every distance learning student can receive their own account and licenses can be redistributed as students graduate or leave the program. Virtual meeting rooms can be set up for each class and students can be subscribed to the classes they are registered for.  Additionally, professors can set up separate rooms for breakout sessions then subscribe small groups of students.  A list of rooms that users are subscribed to is always available, allowing students and professors to easily switch between different classes and breakout groups.  As a result, distance learning students are able to listen to a lecture while simultaneously viewing the presentation, easily engaging and interacting with professors and their peers, as well as participating in both class and group discussions.

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