As another year comes to an end it’s time to reflect on the previous year and create new goals for the coming year. Video conferencing has become ever present, cloud services are continuing to grow and collaboration technology is becoming even cooler.  Here is a look at some of our top blog posts from 2013. We hope you enjoyed reading them as much as we enjoyed writing them!

Have a wonderful and safe New Year and we’ll see you in 2014!

What is Audio Visual Integration?
The term “audio visual integration” is used quite a bit by organizations (including IVCi!) to describe the work that they do. The term is well known within the “industry” and customers may even use the term to describe a potential project, but what does it really mean?

Collaboration for Supply Chain Management
A look into the development of Boeing’s 787 Dreamliner and how different visual collaboration technologies could have helped with their supply chain management.

Overcoming Obstacles to Telepsychiatry
With the technology used in telepsychiatry becoming more reliable, inexpensive, and ubiquitous, there has been a corresponding increase in mental health professionals who are turning to remote treatments.  However, here are five potential obstacles to telepsychiatry adoption.

What is Collaboration Infographic
We created the below infographic to highlight the many forms that collaboration can take, what some of the benefits are, where collaboration happens and the tools available.

5 Best Practices for Conducting a Video Call
Video conferencing has proven to be a great way to enhance collaboration and increase productivity. However, there are important user elements to keep in mind to ensure a successful video call. Here are 5 best practices to keep in mind.

How to Create Effective Collaborations
Collaboration is now considered an integral part of corporate innovation and success. Here are some tips to create a healthy and productive collaboration structure.

Huddle Up and Collaborate
Huddle spaces or teaming rooms are being implemented in more and more organizations. The make-up of a huddle space varies significantly across organizations, but here are a few examples of solutions we have seen.

Top 10 Video Conferencing Terms
With the rise of video conferencing popularity understanding some of these terms is imperative in choosing the right solution.  Here are 10 of the most common terms and their definitions.

Battle of the Displays: Projector vs. Flat Panel
Selecting the correct display plays an integral role in the effectiveness of a collaboration environment as the wrong type of display can provide a poor user experience.  Here is a look at some of the most popular options.

The Yahoo! Fall-Out
Ever since Marissa Mayer, CEO of Yahoo! issued her memo calling back remote workers into the office countless stories and commentaries have been written. To understand this decision; let’s take a look at the different types of collaboration that occurs within an organization on a daily basis.

2013 has been another great year for collaboration. A few trends that continue to be at the forefront of innovation include big data, SaaS, Mobility, Content, Social, and Telework. Below we will look back on some of these popular collaboration trends of 2013 and why they continue to help shape collaboration.

Domination of SaaS and the “Cloud”:
SaaS and the Cloud have continued to influence the IT industry this year. SaaS companies have continued to grow, and many providers of on-premise software and hardware options are now introducing SaaS solutions to both complement existing solutions and give alternative options in order to retain their customer base. The benefits of these SaaS solutions include no installation of hardware or software, faster release cycles, pay as you go usage and no maintenance costs. Another reason organizations are moving to cloud-based options is the ability to scale. This flexibility with cloud services allows organizations to purchase for their current usage, expand the solution as demand and usage increases, and add functionality as the business grows.

Mobility Wars:
BYOD is here, and it is not going anywhere. According to IDC, there will be 6-7 mobile devices to every PC by 2016. The challenge is no longer if you will support BYOD, but which devices will make up your BYOD strategy. The mobility war between mobile device manufacturers remains as well, and applications to make these devices more effective continue to expand at rapid rates. With that said, questions are now centered around vendor preference/combination, security, versions, scrubbing and customer data. No doubt, these concerns and decisions will be a main focus this coming year as mobility continues to dominate the forefront of technology and collaboration.

Collision of Video & Content:
Although most people think of video collaboration as only video calls, the ability to display, discuss and annotate content while conducting a video call is extremely important to achieving effective collaboration. Video collaboration and content collaboration have both been around for years as separate entities. This integration of the two has finally matured this year resulting in companies experiencing better collaboration, faster decisions, and ultimately, BETTER experiences!

Convenient Social Collaboration:
Social collaboration is about the casual interactions among colleagues, business partners and even customers that enable creativity and drive innovation. Creating both formal (video/web conferences) and informal (IM or quick video chat) collaboration sessions enables colleagues to brainstorm and make decisions in the most effective manner. Unified communication tools with presence makes it easy to tell when people are available and easily hop from email/IM to video chat. This quick and convenient connection increases interactions among colleagues, which in turn increases productivity and drives innovation.

The Year of the Video Start-Ups:
This year could be called the year of visual collaboration start-ups. Some noteworthy ones include Videxio, Pexip, & Acano. Pexip introduced a scalable software platform that provides personal meeting rooms for any number of users on video, voice, & mobile. Videxio, a subscription based, infrastructure as a service (IaaS) offering, makes large scale and rapid deployment of video conferencing both possible and easy. Acano brought us coSpaces; virtual meetings rooms where users can connect with any device or application they have with the added benefit of dedicated spaces for people to organize and exchange ideas by storing chat logs, content, and meeting notes. These companies continue to bring innovative solution to the visual collaboration world.

Big Data Boom:
Data continues to grow and based on IDC estimates, will continue to grow at 50% a year and more than double every two years. Companies continue to need to analyze large amounts of data streaming in, understand the voice of the customer in the social media world, and find better ways to create visual data in order to facilitate better and faster decision-making. The growth in big data has created a culture of data-driven analytics used to make key business decisions. Organizations have also been forced to take a closer look at data security and data privacy in order to address and prevent security threats. How organizations use data to gain competitive advantage continues to be a debate, however, the information gathered from handling and managing big data collaboratively is advantageous to any organization.

To Telework or Not to Telework? –  That is the question:
The telecommuting debate has emerged with a vengeance this year due to noteworthy announcements like Yahoo’s CEO Marissa Mayer discontinuing telework policies and the Federal Government’s  introduction of the Stay in Place Cut the waste initiative. Marissa Mayer’s controversial ban on telework centered around her belief that collaboration and communication are important in continuing to build the business and for that to happen effectively, people need to be working side by side. This new policy received harsh criticism ranging from anti-feminisms comments to the belief that Yahoo was moving backwards by removing the ability to telecommute. On the other end of the spectrum, the Stay in Place, Cut the Waste Act was introduced in July. This would require the government to develop a plan that reduces agency travel expenses by up to 50% by 2017 by implementing video conferencing technologies. By utilizing video conferencing, individuals can stay connected face-to-face without the need for expensive travel and loss of time. Other advocates for telecommuting argue that not only does productivity increase, but employees are also happier and achieve a better work/life balance when they have the option to work remotely. As research continues on both ends, the debate will remain.

Looking back at 2013 illustrates just how important collaboration has become. Organizations throughout the world have upgraded collaboration technologies to mission critical applications. The above trends tell a compelling story about the need to address not only the technological challenges of connecting people but also the social, psychological, and business issues involved in people working together. Ultimately, moving any business forward requires a keen eye on the power of people. In 2014, organizations who have not embraced those ideals will find themselves struggling to compete.

This-week-in-collaboration

Welcome to our bi-weekly recap of the week’s best articles surrounding collaboration.

Santa’s Special Connections

Connected Santa is a program that Cisco Systems has created in which volunteer elves visit hospitals to help make the connection between children and Santa using Cisco Telepresence and Jabber technology. The elves will make a video conference call with Santa so they can have the important conversations about whether they have been good or bad and what is on their wish list.

The “must-have” of mobility

Mobility is no longer a nice to have in healthcare, it is becoming a necessity and an expectation. Two technologies reviewed in this article are ad-hoc video conferencing and streaming technologies. Mobile technology brings new thinking about collaboration and EMR.

Inside The Huddle Room: The new collaborative work space

The huddle room has changed the conference room business. The huddle room is basically where personal telepresence meets group collaboration. From HD video conferencing to desktop collaboration, these high powered systems for huddle rooms can make these small rooms into powerful capsules of collaboration.

Businesses Embrace the Total Collaboration Model

Teamwork is undergoing a revolution with organizations weaving tools, technologies and systems together. One of the main factors in how to operate an enterprise successfully depends on how effectively workers are able to effectively communicate and collaborate. The answer to this lies in unified communications including mobility, cloud capabilities and social collaboration

Mobile and online collaboration leading the way in events management

Events have changed over the last few years. They have gone from just attending an event and then leaving, to being a much more collaborative experience both during, before and after. To achieve great events, organizations need to include online collaboration tools such as video streaming, Facebook, Pinterest and twitter for example, to foster communication between attendees and exhibitors. Using these technologies also helps brands both listen and interact with their community, which is essential for not only successful events, but also a successful brand.

Last week Cisco hosted their 2013 Collaboration Summit where Rowan Trollope, SVP and GM of the Cisco Collaboration Technology Group, delivered the key note address which included Cisco’s collaboration strategy as well as new product announcements.

Trollope started with memories of his first computer; how technology at work surpassed what was available to him at home. In the past few years though, with the advent of the smartphones and tablets along with Facebook and other social networking sites, technology available to consumers at home has surpassed the technology available at work which has led to a sense of frustration. There is significant opportunity for advancement in the enterprise technology space and Trollope stated that Cisco is working “to make the technology we have at work as great or better than the technology we have at home.”

Trollope also stated that at Cisco, he not only had access to a lot of different collaboration technologies but the opportunity to use them. Unfortunately, the majority of people do not have this opportunity due  to different barriers; a lack of access, cost of implementation and complexity to name a few. Therefore, Cisco is committing to three goals; to make technology easier to use, easier to buy and to bring it all together. By making the technology more accessible, reducing the complexity, and delivering it at the right price more people will be able to take advantages of the benefits collaboration has to offer.

The goal, in Trollope’s words, is to “Make Collaboration Simple” and drive the next innovation cycle. Cisco will do this in the following ways:

  • User experience:  integrating the technologies they have and making them more intuitive
  • IT support: making the technology easy to deploy, manage, and run
  • Partners: making it easy to buy, sell and support Cisco solutions

Finally, Trollope announced and demonstrated a few new products.  Two key themes were cloud and mobility; hide the complexity of technology in the cloud and embrace mobility in the enterprise.  A few noteworthy announcements include:

  • Collaboration Systems Release: Cisco is testing everything together to make sure all components works together.
  • Cisco Expressway: Offers a secure tunnel into collaboration technologies without having to VPN into the network.
  • Cisco Jabber Guest: Turns virtual customer service into a reality by allowing organizations to integrate video into their website.
  • Intelligent Proximity App (currently in testing): Provides the ability for someone to walk into a room and pull the content to a smartphone or tablet. Users can also bring their personal directory with them and use it on the intelligent device in the room.

In closing, Trollope said “You ain’t seen nothing yet!” The products being unveiled represent a new direction in collaboration technologies and I, for one, can’t wait to see what they come out with next!

Watch the full replay of Trollope’s speech here.

Social collaboration is about the casual interactions among colleagues, business partners and even customers that enable creativity and drive innovation.  When an organization embraces social collaboration, interactions come alive and innovation can explode across the business!

We created the below Infographic to illustrate the power of social collaboration and the innovation that is possible when people are given the tools and environment to work together.

After you take a look at the Infographic, read our new white paper: Driving Innovation Through Social Collaboration.

Social-Collaboration-Infographic-Small

Download Now!