April’s This Month in Telemedicine by the American Telemedicine Association, hosted as always by Jonathan Linkous, Chief Executive Officer, and Gary Capistrant, Senior Director of Public Policy discussed state and federal updates, collaborations, and quality assurance.

State Licensure Remains a Hot Topic
Gary Capistrant went over the basic situation of licensure, including a proposal that would let Medicare recipients to (virtually) cross state lines for care but would impose a requirement that the patient and doctor have a previous relationship, i.e. an initial consultation in person has to occur. While some states do allow that a legitimate patient-doctor relationship can be established via video, this proposal does not recognize that and could be a “step backward” for telemedicine, plus require states to enforce a prior relationship where they hadn’t done so before.

“In terms of our principles on licensure, we want to be regulated the same as in-person services, not held to a higher standard or a lower standard,” said Capistrant. The ATA has set up a petition. Also, some states are deciding that telemedicine needs regulating but are doing so by treating it as a separate health service, even though telemedicine was already active under the current medical regulations.

State Activity
Three states have enacted full parity with private insurance: Mississippi, plus Medicaid and state employee benefits; Montana, including parity with private; and New Mexico. Connecticut and Missouri passed parity bills in Senate, which are now moving to their respective Houses. New York recently introduced a parity bill, and Ohio will soon follow suit.

ATA is finalizing state best practices guidelines for home telemedicine and remote monitoring, and in the works: school-based care, telemental health, and more.

Federal Action
A workgroup was recently announced, a joint effort between the FDA, FCC, and Office of National Coordinator. A report is due in January 2014 examining the overlap of some issues that are overseen by the various agencies, including consumer health devices, electronic health records, and clinical decision support.

“It’s a little bit of a mess right now in terms of the regulation and one of the reasons they have this is group is because there’s a little bit of uncertainty amongst the different agencies over who’s taking the lead on what,” explains Linkous.

Quality Assurance
A big area of activity for ATA is quality assurance, which, although it’s flown under the radar somewhat, is getting plenty of attention now. ATA’s next board meeting will see the approval of the organization’s practice guidelines for online video-based telemental health. “A very important role for ATA is to weigh in and try to get some meaning and some semblance of order to what’s happening,” says Linkous.

ATA’s board has also approved the move towards ATA becoming an accrediting body with the end goal of becoming a reliable information source for consumers. They’re also involved with some trade associations to improve consumer awareness. Linkous: “It’s important that consumers know that if you’re not getting access to telemedicine, you could and you should and you need to ask your doctor about it.”

Next year, look for a cohesive effort by patient and consumer groups to expand telemedicine, including physician communications, consultations, lab results, etc., which should all be accessible online by patients.

The Q&A: A Selection of Questions Asked & Answered

Q: Define telemedicine, telemedicine, etc.

A: I think we should come up with a contest to see who can come up with the most names that relate to telmedicine. E-consults, e-health, telemedicine, telecare, e-care, telepractice, remote care. About 6 or 7 years ago we had a board meeting in Chicago and we talked about changing the name of the ATA. We talked about what we should change it to…we spent about 3 hours of the board meeting [discussing this] so at the end, we just threw our hands up in the air and left it as it is.

We define telemedicine very broadly as providing healthcare to patients or consumers using telecommunications.

Q: How can companies assist ATA in the process of getting legislation passed?

A: ATA has a Circle Membership and Industry Council and we have corporate members representing anything from large, multi-national, multi-billion dollar companies to a small ma and pa [businesses], but all of them have a stake in this. And if there’s a large corporation that has a Washington office with a staff of people who are full-time policy people, yes, please let them get in touch with us. We’d love to talk with them about what they do. Or if you’re an organization that has a consultant online who does work in Washington, or if you’re a small company in another state and you have an area representative…it’s important that you get very active…There’s always things to do at the state level.

Annual Meeting
ATA’s annual meeting will be held next week in Austin, Texas, from May 5 to 7. For a free exhibit hall pass, click here to register and enter  the code VIPcomp13.

Telemedicine continues to be one of the most exciting advancements in the delivery of healthcare today. The benefits are significant and legislation throughout the United States is being passed to provide parity between a telemedicine visit and a live, in-person doctor visit. At a high level, telemedicine is about extending the reach of healthcare and providing care to those who may not have access to specialists and other needed experts.

Within telemedicine there are a number of very specific applications that are finding their place in hospitals throughout the country and the world. Telestroke is the application of telemedicine technology for the diagnosis and treatment of stroke victims.

According to the Centers for Disease Control and Prevention more than 795,000 people in the United States have strokes and 130,000 of those stroke victims lose their lives. One of the greatest allies to a stroke victim is time. The sooner a patient is able to be seen and diagnosed by a doctor, the higher likelihood of a positive outcome. Many of the treatment options available today are highly effective but require a rapid diagnosis.

Of the many treatments out there, two are particularly time sensitive. Thrombolytic drugs dissolve the clots that block the flow of blood to the brain. These drugs need to be given as quickly as possible. Another option is tPA which is an enzyme that can help dissolve blot clots as well. It is found naturally in the body and if given within three hours of stroke symptom onset, it has a high success rate ofpreventing the stroke from occurring. This, however, is highly dependent upon the recognition of early stroke signs and symptoms.

The application of telemedicine to stroke, or telestroke, is usually deployed in a hub and spoke model. Hospitals with stroke/neurology services serve as the hub and allow connections from outlying or rural hospitals, known as spokes. Many of these rural hospitals simply do not have access to neurology and stroke specialists so these hubs can assist with timely diagnosis and treatment.

The technology of telemedicine allows neurologists to remotely examine patients when they are admitted to an emergency room or the hospitals. These doctors can review CT scans and other diagnostic tests quickly and make real-time decisions on initial treatment.

Beyond the obvious benefits to the patient, there are several other key advantages to telestroke including:

  • Reduced Costs: For hospitals who have established a comprehensive stroke care center, the investment is significant. This prevents smaller hospitals from implementing these critical programs. With a telestroke program in place, patient care is not sacrificed when budgets are not available.
  • Fewer Transfers: When facilities are lacking the specialists needed to care for strokes, it can become necessary to transfer those patients to larger, more distant facilities who offer a stroke center. The cost of these transfers is incredibly high, both for the patient and the medical facility. With remote specialists on hand, patients can stay in one facility, get the care they need, reduce the risk of their condition worsening, and ultimately save the system money.
  • Training: When local doctors get exposed to stroke specialists they are able to get real-world training on key stroke indicators and how to rapidly respond to them. This type of training can make the difference between a full recovery and a life of stroke complications.

The application of video conferencing and telemedicine technology to healthcare is truly exciting. As facilities continue to bring this technology on board, patients will be the ultimate beneficiaries. The highest level of healthcare diagnosis and treatment should not be reserved for those who live in proximity to major medical centers. Telemedicine technology has the potential to reduce or eliminate both geographic and financial barriers that can prevent access to high quality healthcare for everyone.

Football reigns supreme in our nation; whether it’s the NFL, NCAA, High School or even little league. In many towns, Friday night games are the center of a town’s social activity; and anyone involved with the winning touchdown is considered a hero. It’s no wonder kids are gearing up to play almost as soon as they can walk.  In fact, my nephew has been playing since he was four years old!

Unfortunately, repeated hits to the head from high contact sports have spurred a concussion epidemic that spans from football, to hockey, to even wrestling. Multiple concussions can cause brain damage that leaves lasting effects. In an article, former professional wrestler Christopher Nowinski states “I can’t exercise without getting a headache and without feeling sick.”

With kids playing sports at earlier ages, it is even more important to properly diagnose concussions to prevent brain damage from cumulative injuries. As a result, Davidson County in North Carolina has introduced a new telemedicine program linking high school athletes who may have a concussion to specialists at the Lexington Medical Center for diagnosis.

A remotely operated telepresence robot allows doctors to look for symptoms and give brain and balance tests to determine whether or not an athlete has sustained a concussion. While diagnosing a concussion over video may seem lacking, Dr. Daryl Rosenbaum, Director of Wake Forest Baptist’s Sports Medicine Fellowship Program, said the contrary in a recent article.

“There’s not a lot of hands-on evaluation needed with concussions. Typically, you are making two big decisions: return to play or not to play, and go to the emergency room or go home.” – Dr. Daryl Rosenbaum

Telemedicine clinics can be especially valuable for rural areas where access to health care specialists typically requires a lengthy drive to the nearest metropolitan area. Instead of depending on local doctors or sports trainers, these athletes can have instant access to a concussion specialist who is trained to spot signs that might otherwise be missed.

Watch the video below for a quick demonstration!

 

Centers for Medicare and Medicaid now base a portion of hospital reimbursement on how well a hospital performs along with clinical and patient satisfaction measures. The Hospital Value-Based Purchasing (VBP) Program metrics are based on metrics from Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) metrics which are publicly available. In order to receive full Medicare funding, hospitals need to score in at least the 50th percentile in patient satisfaction scores.

One key area is ensuring the area around patient rooms is always quite at night which is challenge for most hospitals. Doctors and nurses who are constantly milling around, responding to calls or checking in on patients can easily disrupt neighboring patients at night. Not only is a lack of sleep frustrating for patients, it can actually prolong recuperation. According to Niklas Moeller, studies have shown that sleep deprivation can “weaken the immune system, impede the body’s ability to generate new cells, and decrease pain tolerance – all of which can lengthen hospital stays.”

So how do hospitals reduce noise in patient rooms and, more importantly, in the Emergency Room and Intensive Care Unit? Forbidding doctors and nurses to talk during “quiet hours” is out of the question and noise-cancelling headphones are uncomfortable to sleep in plus present additional sanitary concerns.

Enter speech privacy, also known as sound masking, solutions for healthcare environments.

Essentially, a background noise similar to airflow is disseminated through ceiling mounted speakers which drowns out human speech and other distracting noises. So, when a patient has a revolving door of visitors; neighbors can easily relax, watch television or read without continued distractions. When a patient is screaming for the nurse, the nurse is paging the doctor and the doctor is running down the hall; neighbors can continue their restful sleep instead of being rudely awoken.

Day or night, the soothing noise allows patients to fall asleep faster and stay asleep longer due to a quieter environment increasing patient recovery and hospital efficiency in addition to the VBP program benefits.  Additionally, speech privacy solutions also help doctors and nurses maintain patient confidentiality by masking their conversations from other patients.

We are nosy by nature and patients are curious as to what landed their neighboring counterparts in the hospital. Sometimes it’s casually overhearing the doctor speak in the hallway, other times it’s pressing an ear against the wall to hear what’s going on. Speech privacy solutions mask the intelligibility of speech so even the nosiest patient can’t distinguish exactly what is being said – unless of course they creep into the room and hide under the bed but that seems highly unlikely.

Additional Articles & Resources:
Sound Masking Solutions 
Telemedicine Reimbursement - The Time is Now!

Health care organizations throughout the world continue to implement telemedicine solutions at a growing rate to help extend the reach of health care. The benefits are enormous, for both the patient and the health care provider:

  1. No matter where a patient is located, they can gain access to the specialists they need to diagnose and treat their ailments.
  2. A health care provider can check in with patients remotely, helping to reduce costly re-admissions.
  3. In an emergency setting, a patient’s specialized needs can be responded to in a quicker, more efficient manner.

While the list of benefits is extensive; a major challenge of telemedicine is the economics behind it. Health care organizations have been able to offer telemedicine-based consults to patients for some time; however, the business of health care has not kept up.

Insurance organizations (including Medicare and Medicaid) did not offer parity for these visits versus a real-life encounter. Providers would find themselves being denied reimbursement for the telemedicine services that they had provided.

But as with many other technologies, the bureaucracy is catching up. Over the last several years there has been a shift throughout the US and “reimbursement equity” is now being offered for telemedicine consultations. Most recently, Maryland and Pennsylvania have joined the list of states signing such legislation into law. Maryland’s law is simple: Insurance companies must pay the same fee for telemedicine services that would otherwise be covered with an in-person visit.

State laws regarding telemedicine reimbursement differ. Currently, there are fourteen states with some form of reimbursement equity: California, Colorado, Georgia, Hawaii, Kentucky, Louisiana, Maine, Maryland, New Hampshire, Oklahoma, Oregon, Pennsylvania, Texas, and Virginia.

Medicare has its own policy as well. Generally, the reimbursement is on par with the same service when it is provided face-to-face. There are some limitations that include the location of the facility, eligible medical services, and the eligibility of providers and facilities.  To read specific rules relating to Medicare, click here.

Telemedicine reimbursement is a complex issue, but one clear trend is emerging: it is moving into the mainstream. With so many states already moving towards parity, it is only a matter of time before more follow. The result of this will be continued growth of telemedicine practices and patients gaining more access to the affordable, specialized healthcare they need.

Additional Resources:
Telemedicine Solutions Overview
Extend the Reach of Healthcare with Telehealth

Related Articles:
Sound Masking Your Way to Medicare Reimbursement
Baltimore Business Journal – Maryland law may spur video Dr. ‘visits’
Pennsylvania Governor Corbett Improves Access to Quality Health Care through Telemedicine Initiative