Whenever video is sold or even mentioned, travel reduction is one of the first thing that comes up. In fact, the promise of decreasing an organization’s travel costs with virtual meetings is as old as video technology itself. Green initiatives, such as reducing emissions and carbon footprints, and increasing employee productivity due to less business travel are other highly mentioned benefits. 

But, how do organizations track these savings and really prove the ROI of video?

Join Aberdeen Research Director Christopher Dwyer and IVCi on September 20th at 2 PM Eastern at a webinar that will show you how organizations are successfully reducing business travel (and proving it) as they leverage video and virtual meeting technology.

In this webinar you will learn:

  1. The value of integrating video conferencing and travel/expense management systems
  2. How best-in-class organizations have leveraged virtual technology to improve meetings and events management
  3. The level of savings achieved by actual organizations currently supplementing or replacing in-person events with video conferencing

Sign up today!

The Traveler’s Guide to Video Conferencing
[Click here to Register]
Date: Thursday, September 20, 2012
Time: 2:00 PM Eastern / 11:00 AM Pacific (US)

Professional sports develop a sense of community and create unspoken bonds – or conflicts – between fans and their rivals. Teams vie for the chance to be called the best in the league each year and collect a precious ring. Whether it’s football, hockey, baseball or basketball, telepresence is integrating itself into professional sports as different leagues, team offices and athletes are increasingly using it. Here are a few ways the technology can benefit professional sports teams and leagues.

Manage the Team
Many professional sports teams are owned by a group of investors rather than a single entity. The group of owners must frequently meet to discuss various aspects of the team such as players, coaching staff, ticket promotions and more. Even individual owners need to keep in close contact with general managers and other staff about team performance and operations. Unfortunately, it can be difficult to get everyone together since most team owners have other jobs and responsibilities. As a result, teams are turning to telepresence to “wow fans while helping teams streamline operations” according to a Cisco newsroom article.

General Managers can use the technology to interview players and coaching staff, like any other corporation, to see if they would be potential fit for the team. Additionally, general managers can connect with each other to negotiate the potential trade of athletes, draft picks and more. This allows deals to be reached much faster which can be critical when the trade deadline approaches at the end of the season.

Interact with Fans
Telepresence also allows professional sports teams and athletes to better interact with fans. Back in 2010, fans from 19 different countries and five continents interviewed David Beckham during a webcast hosted by Yahoo. Fans were able to ask questions and watch Beckham’s response over a video for a once in a lifetime opportunity.

Additionally, at the 2009 NHL All-Star game in Montreal, Cisco telepresence systems were set up in the arena allowing fans to chat with players and alumni in the greenroom. Facilitating interaction between fans and their favorite players not only enhances the fan experience but creates more loyal fans which can drive revenue for teams.

Disciplinary Hearings
In high-impact sports, like football and hockey, athletes can lose their cool and make a dirty play in the heat of the moment. An elbow to the head, a hit from behind or the use of unnecessary force against the opposing team is not only against the rules but can be extremely dangerous, if not life-threatening. In these instances disciplinary hearing are often needed as league officials take the safety of players very seriously.

Video can be used by league officials to conduct the hearing and interview the offending player. Then, after reviewing and determining if supplementary discipline is necessary, fines or suspensions can be issued to players, coaches and even team owners over telepresence. This is a great alternative to flying players to league headquarters for hearings; especially for smaller offenses.

The past week I had the pleasure of living down the street from the golf course where the Barclays tournament is being hosted. It was a traffic nightmare as Tiger Woods, Phil Mickelson, Bubba Watson and about 250 other players embarked on my town. Streets were blocked off and I was barricaded in to a so-called “gated community” complete with police checkpoints that required a valid form of ID to enter.

Now, don’t get me wrong, I truly appreciate their concern for our safety and preventing our neighborhood from turning into a parking lot; but this made my commute to work a little difficult to say the least.  Not only did I have to drive 15 minutes out of the way because my normal route was closed; I had to deal with the increased traffic, mass confusion of people and pedestrians everywhere.

After dealing with same madness as I made my way home, the thought of getting up and doing it all over again was nauseating. Then I realized how stupid I was to venture out to the office in the first place as I would work the rest of the week from home because I had the technology.

One of the most frustrating parts of working remotely is not being able to tell if people are available for a quick chat. When you’re in the office, you can peek your head around the corner to see if they’re free; but at home, you’re out of luck.  Or maybe not. Thanks to presence information in our nifty instant messaging application, I can tell if my boss is busy, stepped away for a few minutes or is at his desk anxiously awaiting my call. I was able to quickly touch base on certain projects and have brainstorming sessions on blog topics just as easily as if I was in the office.  It was great!

Later in the week I had a meeting with a couple people from our team. We usually meet in one of the conference rooms but I asked if we could switch to video so I wouldn’t have to trek into the office.  After they agreed, I set up a video meeting straight from Microsoft Outlook which, I would like to add, was easier than trying to reserve a conference room.  The meeting went perfectly, everyone was able to connect and we finished in record time; probably because it’s not as easy to get off topic.

As I went for a jog this morning, much easier since my commute consists of walking down the hall to my office, I realized just how awesome, amazing and lifesaving unified communications solutions are. It’s Friday already and the weekend is almost here.  Over the past three days, I haven’t even felt like I was working from home because I was able to do everything I was able to do at the office.  If I missed human interaction, all I had to do was video one of my coworkers or walk down the street and say hello to the state troopers, park police and code enforcement.  Needless to say, I’ll be happy when this is all over; but, it hasn’t been as bad as I thought it would be.

I had to work from home yesterday because the baby-sitter called in sick and my wife had an important meeting. I figured it was no big deal because the kids could just play with their toys and then during my back-to-back meetings I could put a movie in to keep them settled.

First meeting of the day was a weekly status with my sales manager. We were discussing how to proceed with an important account when my cat Ziggy jumped up and knocked into my camera. I put Ziggy back on the floor, fixed the camera and continued my meeting; but, Ziggy jumped right back up and started hissing and clawing at my computer screen.

He really isn’t a fan of new people, I’m not sure why but he gets defensive. My friends told me I should apply to get on some cat whisperer show but that seems a bit excessive. At any rate, I grabbed Ziggy, put him outside the room and then closed the door so he couldn’t get back in and the rest of the meeting went smoothly.

Note to self: make sure Ziggy is secured before my next meeting because I’d really like to keep the door cracked in case the kids need me.

Later that day I had a call with two of our engineers about a client’s project and. I made sure Ziggy was secured and things seemed to be going well except every now and then I kept seeing them smile a little. I didn’t think much of it; maybe someone in the office just said something funny. About fifteen minutes later, Anne starts laughing. Now I know something is going on so I finally asked what was so funny.

Apparently my children had infiltrated the room and were making funny faces behind me. Fish faces, crazy eyes, the whole works. Wonderful.

As I turned around I could hear them scampering off. I apologized for the distraction and both Jason and Anne laughed it off saying how adorable my kids were. It worked out okay but thank goodness this was just an internal call. I can’t even imagine the level of embarrassment if I had been on a call with an important client or, even worse, a potential new client.

That’s when I learned the importance of self-view. It’s always a good idea to keep an eye on what’s going on behind you. Perhaps it’s your children having fun, an errant pet or an angry co-worker thrashing around. You just never know.

Video Conferencing in Hollywood

The power of video conferencing to enable true collaboration is something that is understood by everyone who uses the technology. When thinking about industries and occupations that rely on collaboration one has to look no further than film and television production. These are incredibly collaborative mediums that require the deep cooperation and team work of writers, producers, directors, editors, and many others.

Some of today’s biggest blockbusters have crews that number in the thousands. Coordinating that effort can be incredibly daunting, especially with many remote filming locations and production experts spread throughout the world. It’s no wonder that Hollywood has adopted video conferencing as key member of the production team. There are many different applications for video within a film and television production environment including:

Post Production
The editing and post production (sound, special effects, etc) of a film can take more than a year to complete, sometimes longer. Coordinating the director’s schedule with the editor to get a cut of the film completed can be challenging (in many cases the director has moved onto shooting their next film, while the current film is still being worked). Many production companies make use of video conferencing to connect the editor, the director, and other post production team members.

Perhaps what is most amazing about this is how long Hollywood has been utilizing this method. Back in the early 90s, Steven Spielberg had finished filming Jurassic Park in Hawaii and had moved on to shooting Schindler’s List in the middle of a harsh European winter. He would be out shooting the difficult subject matter of the Holocaust during the day and then during his down time he would be reviewing edits and special effects shots from Jurassic Park via video conferencing. This is now status quo in many productions and has allowed creative teams to hit their deadlines despite their location and demands of new projects.

On the television side I can provide a first-hand experience. In 2001 I worked as an intern on the NBC television series, Third Watch. We were shooting throughout New York City on location and in a small studio in Brooklyn. The post production of the show was handled back in Los Angeles. Many times throughout my internship I was able to participate in editing sessions with the director (in NY) and the editors and producers back in Los Angeles.

Production
A new trend has emerged with video and Hollywood and that is video conferencing to help direct during production. Steven Spielberg (our model example again!) and Peter Jackson worked very closely on the recently released Adventures of Tin Tin. This film was not shot in a traditional sense; it was actually actors on a motion capture stage. Cameras captured their movements and this was translated into 3D imagery that could then be manipulated. Spielberg and Jackson were able to “co-direct” several scenes over video and determine the best camera angle, movement, etc.

Casting
Casting for a film can take months or even years. The same challenges exist in getting producers, directors, casting agents, and talent in the same location. Using video, potential stars can do their auditions and readings via video, to be viewed by anyone on the production team anywhere in the world. This certainly doesn’t replace the face to face interaction needed between actor and director, but it provides a good first introduction to new talent.

With film budgets well over $200 million in some cases and schedules that can carry-on for years, video has provided a way to keep everyone connected and on schedule throughout the long process of producing a movie or television series.

Additional Resources:

Bad Robot Case Study from Polycom